Privacy Policy

Effective Date: 03.05.2021
At Alfa 3D Studio ("we", "our", "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website https://alfa3d.org/ ("Website") and services.
By using our Website or services, you agree to the collection and use of your information as described in this Policy.


1. Information We Collect
We may collect the following types of personal information:
· Contact Information: name, email address, phone number (including WhatsApp), postal address.
· Technical Data: IP address, browser type, device information, browsing behaviour on our Website.
· Payment Information: billing details, payment method information (processed securely via third-party services).
· Communication Data: messages, emails, or correspondence you send to us.
· Project Details: sketches, photos, and specifications you provide to create 3D visualizations.


2. How We Collect Information
· When you register or send an inquiry via our Website or email (studio@alfa3d.org).
· When you communicate with us through WhatsApp or other messaging platforms.
· Automatically through cookies and tracking technologies when you visit our Website.


3. Use of Your Information
We use your information to:
· Provide and manage our services (3D modeling, rendering, animation).
· Process payments and send invoices.
· Respond to your inquiries and communicate project updates.
· Improve our Website, services, and customer experience.
· Comply with legal obligations.
· Send promotional materials only if you have opted in.


4. Disclosure of Your Information
We do not sell or rent your personal information. We may share your information with:
· Trusted third-party service providers (e.g., payment processors, hosting providers) who assist us in operating our business.
· Legal authorities if required by law or to protect our rights.
· Other parties only with your consent.


5. Cookies and Tracking
Our Website uses cookies and similar tracking technologies to enhance user experience, analyze traffic, and optimize services. You can manage your cookie preferences through your browser settings.


6. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is 100% secure.


7. Your Rights
Under Australian Privacy Principles and applicable laws, you have the right to:
· Access the personal information we hold about you.
· Request correction of inaccurate or incomplete information.
· Withdraw consent for marketing communications at any time.
· Request deletion of your personal data, subject to legal or contractual limitations.
To exercise these rights, please contact us at studio@alfa3d.org.


8. Retention of Data
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.


9. International Transfers
Your information may be transferred to and processed in countries outside Australia, including Russia and others where our service providers operate. We ensure such transfers comply with applicable data protection laws.


10. Children's Privacy
Our services are not directed to individuals under 18 years old. We do not knowingly collect personal information from children without parental consent.


11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our Website constitutes acceptance of those changes.


12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: studio@alfa3d.org
WhatsApp: +7 902 265 24 02
Website: https://alfa3d.org/